Privacy Policy for Vibe Event Rentals

Last Updated: July 26, 2025

This Privacy Policy describes how Party Rental Depot Inc. (doing business as "Vibe Event Rentals," "we," "us," or "our") collects, uses, and shares your personal information when you use our website https://www.viberentals.ca (the "Site").

1. Information We Collect

We collect information that you provide directly to us and information about your device and visit to our Site.

Information You Provide Directly to Us:
When you use our Site, you may provide us with information such as:

  • Full Name
  • Email Address
  • Phone Number
  • Event Preferences and Details
  • Any other information you choose to include in communications with us (e.g., in a contact form or message)

Information Collected Automatically:
When you visit our Site, we automatically collect certain information about your device and interaction with the Site, including:

  • Device Information: Your IP address, browser type, operating system.
  • Usage Information: Pages you visit, links you click, the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect this information and to personalize your experience and advertising. For more details, see our "Cookies" section below.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To process, manage, and fulfill your rental orders and inquiries.
  • To send you marketing and promotional communications (where you have consented to such communications).
  • To deliver personalized advertising to you on platforms like Google, Meta (Facebook), and TikTok.
  • To analyze how our Site is used so we can improve our services, user experience, and product offerings.
  • For compliance with legal obligations and to protect our rights.

3. How We Share Your Information

We share your information with trusted third-party service providers to help us operate our business and the Site. These parties are authorized to use your personal information only as necessary to provide these services to us. We share information with:

  • Advertising Networks: Such as Google, Meta (Facebook), and TikTok, to deliver personalized ads and measure their effectiveness.
  • Marketing & CRM Platforms: Such as HighLevel, to manage customer communications and marketing campaigns.
  • Business Operations Software: Such as our rental management software, to process and manage orders and customer data.
  • Analytics Providers: Such as Google Analytics, to help us understand how our customers use the Site.

We may also share information to comply with applicable laws and regulations or to respond to a lawful request.

4. Your Rights and Choices

Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions located at the bottom of each promotional email. Even if you opt-out, we may still send you non-promotional, transactional emails, such as those about your orders or account.

Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Site.

Access, Correction, and Deletion: At this time, our system does not support direct user access to automatically view, edit, or remove the personal data we have collected. To request access to, correction of, or deletion of your personal data, please contact us directly at webmaster@viberentals.ca. We will respond to your request within a reasonable timeframe.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to meet our legal, accounting, or reporting obligations. We generally retain customer data for a period of up to 10 years after the last interaction, unless a shorter or longer retention period is required or permitted by law.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. We use SSL (Secure Socket Layer) technology to encrypt data in transit and control access to our systems with password protection. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Cookies

Our Site uses cookies and similar tracking technologies for several purposes, including:

  • Essential Cookies: Required for the operation of the Site (e.g., securing forms).
  • Functional Cookies: To remember your preferences and settings.
  • Analytics/Performance Cookies: To analyze how visitors use our Site.
  • Advertising Cookies: To deliver ads relevant to you and to track ad campaign performance.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the changes to this page and update the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request about your data, please contact us by email at webmaster@viberentals.ca.